Ticket Operator software (Trouble Ticketing System) is the complete odd help desk solution for small to medium sized businesses. It allows to leave a simpleton, facile to expend web interface for managing and tracking technical corroborate problems. The main characteristic of Ticket Operator are: - Staff Personalization: each staff member tail alteration certain points of his / her account to causa his / her needs. - Staff Permissions: you tail ascribe your staff members to split departments; - Email Forwards: the system tail forward a copy of a ticket and you tail expend it with a provider that supports Email- Pager gateway to transport notifications forthwith to your pager; - Ticket statistics: the staff administrator tail bewilder any information about ticket status and staff members (turn of lawless / closed / served tickets etc.). For Ticket Operator Administrators: - Runs on Apache / IIS - no proprietary web servers; - Easy-to-use menus for managing reps, departments, categories, priorities and statuses; - Runs on with mySQL database; - Built-in reports for keeping track of problems, users and corroborate reps; - Configurable email messages; - Easy customizable pages to agree your organizations needs.